Thank you for rating this theater!

LOOK Dine-In Cinemas Dobbs Ferry

1 Hamilton St., Dobbs Ferry, NY, 10522

914-517-0227 | View Map


3.21/5

User rating: 3.21

Based on 12 reviews.



  • General Experience User rating: 2.92
  • Concession User rating: 3.1
  • Cleanliness User rating: 3.33
  • Theatre Presentation User rating: 3.64
  • Customer Service User rating: 3.08

 

Please rate this theater

  • General Experience *

  • Concession

  • Cleanliness

  • Theater Presentation

  • Customer Service



Theater Reviews

Charged $2 for TAP water...enough said

July 16, 2023

Theater was dirty. Food was bad and WAY too expensive. Seriously, read the headline. I'm waiting for them to charge for a flush!.

  • General Experience User rating: 2
  • Concession User rating: 0
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 1

Disappointing

May 28, 2023

It’s so disappointing the floors were sticky and barely to no air conditioning!! The young boy serving us apologized and said I’m hot also but I can’t do anything about it! Food was cold and when I received my food it was incorrect! I was extremely excited to bring my family here but unfortunately this will be the first and last time and to top it off extremely expensive for food that was below average! The young servers were well mannered very helpful! If I could give this establishment a 0 star I would’ve!!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 4

July 14, 2019

Staff were horrible, ruined the experience completely

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 1

“Not the same quality it used to be"

June 13, 2019

Movie theaters are not clean, Restrooms always broken, smell bad. it's a shame.

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

i LOVE this place

April 28, 2019

Great service, always. I book 10 seats at a time for my son's parties and the staff are incredible. Always treated like gold there. Wine list ok, but hey it's the movies.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

cant wait to go again!!!

March 25, 2019

awesome theatre. seriously reccomend.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

awesome

March 25, 2019

super fun!

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Serious Cinematic Failure

November 25, 2018

Brought the family there for a showing of Incredibles 2. The summary version is that the power went out in the movie theater several times (four?) during the show, sometimes just the visuals sometimes the audio too. The projectors went out several times, not just our movie but seemingly through the whole place. It was mayhem. They had to reboot everything. The wait times were 5 to 20 minutes and then the movie would start again, then stop again. Sometimes the audio would keep going with no visuals, sometimes everything would stop. The place is clean and glossy, but -- as a movie theater? I don't think so.

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Love Love Love this place

July 30, 2018

Incredible experience every time we go. Great staff, wish the wine was better. Kids love the food. Feels very luxurious

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Horrible Service

February 20, 2018

The service today was horrible! In recent visits service has been inconsistent and at best mediocre but today it was consistently horrible! I had to ring the bell at least ten minutes into the movie to place an order. The server had me passing and serving the food to the people in my party. I rang the bell to Oder cookies and another drink for my child and the server appeared annoyed. A different person brought the cookies and NO drink. I asked them to remove my plates and he told be I’ll come back later. Also the movie was over nearing the end of the credits and I still didn’t get my bill. Did I mention that the beautiful bathroom had no hand towels to dry your hands, smelled like urine and the stalls were filthy. Look the bottom line is I am not going to pay these prices for poor service, sloppy food and dirty environment.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1