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Marcus Elgin Cinema

111 S. Randall Rd., Elgin, IL, 60123

847-622-3023 | View Map


4.28/5

User rating: 4.28

Based on 1 reviews.



  • General Experience User rating: 3.75
  • Concession User rating: 5
  • Cleanliness User rating: 4.33
  • Theatre Presentation User rating: 4.67
  • Customer Service User rating: 3.67

 

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Theater Reviews

Bad customer service

November 11, 2022

When I was buying tickets "Ronnie" was very rude to me and my girlfriend. Portrayed that she very much hated her job. We had to wait for her to finish being on her phone to be served. We paid $25 for our $24 tickets, and she just walked away without giving us change. The only thing that made up for their customer service was Alex at concessions

  • General Experience User rating: 2
  • Concession User rating: 5
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 1