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Legacy Theaters Bristol 14

3160 Linden Drive, Bristol, VA, 24202

276-466-1016 | View Map


4.4/5

User rating: 4.4

Based on 2 reviews.



  • General Experience User rating: 4
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 3

 

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Theater Reviews

Poor customer relations

December 19, 2021

When the theater was Tinsel Town it was fantastic. I frequented it at least 2 or 3 times a month. It was always clean and the personnel were always upbeat and courteous. Not so now that it is Legacy. We went to see a movie we were really looking forward to seeing. The whole experience was diminished due to two teen age employees. Something happened to the film. In the middle of the previews the screen went blank...sound ... no picture. When I went to inform them the young man you took our tickets looked at me and said nothing. When I was asking for a manager a young girl with a broom and dustpan butted in to inform me that when the previews are finished there is a brief blank screen before the movie starts. I tried to explain that was not the case and she made a smart remark and walked off. After I saw the manager which quite frankly was a waste of time I asked before mentioned ticket taker a question to which he mumbled he did not know. However, one bright spot another young man stepped in and answered me. I would recommend going to the theater at the Pinnacle and spending the extra few dollars to have a more pleasant evening out.

  • General Experience User rating: 3
  • Concession User rating: 0
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 1

BEST PALCE TO WATCH A MOVIE AROUND

June 24, 2021

I've been going here since I was a kid and I wouldn't want to watch a movie anywhere else! The prices are impossible to beat, the food is great and the staff are friendly. Overall it's a great experience every time I watch a movie here.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5