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Cinépolis Mansfield

1965 Route 57, Hackettstown, NJ, 07840

908-852-5960 | View Map


3.62/5

User rating: 3.62

Based on 9 reviews.



  • General Experience User rating: 3.36
  • Concession User rating: 3.63
  • Cleanliness User rating: 3.6
  • Theatre Presentation User rating: 3.75
  • Customer Service User rating: 3.75

 

Please rate this theater

  • General Experience *

  • Concession

  • Cleanliness

  • Theater Presentation

  • Customer Service



Theater Reviews

Concession stand is fabulous!!!

September 07, 2023

It took a while for this senior citizen to navigate the ticket purchasing. I am now comfortable with it and love the ease of everything. The staff has been fantastic, I received better service than at some restaurants! The Barbie cocktail was first rate! Seats are super comfortable and sound quality was good.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Great place for a night out.

March 04, 2023

Everything was really good. Love the reclining seats and service. Thank you

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Great Experience Since The Major Renovation

July 13, 2021

Great menu and drinks, awesome reclining leather seats, totally clean, great picture and sound. The kind of theater locals have waited years for, Bravo!

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 4

Worst theater in modern times

November 10, 2018

Tiny theaters. Told guy at concession audio was to low at "beautiful boy" movie. He said he'd check into it, he never did. Screen size small, no surround sound !! $13.50 per ticket is a RIP off for this place . Go elsewhere if you can. The worst theaters in my hometown are 10x better than this..

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Friendly Staff

March 05, 2018

Go twice a month to this cinema. Friendly, helpful staff. Food is traditional movie fare. Clean theatres. I enjoy it there

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5

Friendly Staff

March 05, 2018

Go twice a month to this cinema. Friendly, helpful staff. Food is traditional movie fare. Clean theatres. I enjoy it there

  • General Experience User rating: 3
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5

August 23, 2017

I was fuming the whole time because the theatre employees were very rude to my kids , There is a reason why know one is in these theaters. Terrible customer service.

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0

June 06, 2017

Purses are searched before entering theater.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

Sound too loud

January 14, 2017

Movies seem to start out very loud - eventually either they turn it down or you get accustomed to it. My biggest concern is that if you are carrying a large purse which I always do...they ask to see inside. I had a small bottle of water in my bag and they took it from me (I had to look for it and got it back later). REALLY?? There is a drinking fountain so why would they care if I have a small bottle of water?? I find it intrusive and insulting! Unfortunately, they are local and convenient.

  • General Experience User rating: 3
  • Concession User rating: 0
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0