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Cinemark Towson and XD

111 East Joppa Rd, Towson, MD, 21286

410-828-1262 | View Map


2.5/5

User rating: 2.5

Based on 4 reviews.



  • General Experience User rating: 2.75
  • Concession User rating: 2.5
  • Cleanliness User rating: 2.75
  • Theatre Presentation User rating: 2.75
  • Customer Service User rating: 1.75

 

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Theater Reviews

Disappointing reserved seats

November 27, 2021

I recently bought 5 tickets online with reserved seating. I was looking forward to relaxing in the reclining seat along with my grandchildren. Three of the five seats were broken and would not recline. I mentioned it to people working at Cinemark; none of them could be bothered.

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

Cockeysville

January 14, 2020

Very bad customer service

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Best seats in town

January 24, 2018

Given a choice of theaters in this area, we always choose Cinemark The seats are great and the popcorn is fresh

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 4

Theater Needs to List future

August 30, 2017

They don't announce anywhere on internet or elsewhere the movies that are coming the next week or month. They need to be better at planning, knowing, and listing what they will be showing. They also don't get some good movies. Are they going to get "The Glass Castle"? Who can tell? They didn't have "Maudie" this summer and it was a good movie. Some of the movies they get are just plain bad. They need to improve their choices of types of movies. I live very close to this theater but go very seldom. That is why I mark them low for customer service. They need to be better organized to list what they will be showing in the next month. They need to stop concentrating on stupid horror movies and choose some good movies. Recently the coming attractions were painful to sit through because all but one were horror movies. What is wrong with them? VERY POOR!

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1