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Cinemark Tinseltown Erie

1910 Rotunda Drive, Erie, PA, 16509

814-866-3390 | View Map


3.17/5

User rating: 3.17

Based on 12 reviews.



  • General Experience User rating: 3.21
  • Concession User rating: 3.17
  • Cleanliness User rating: 3.62
  • Theatre Presentation User rating: 2.92
  • Customer Service User rating: 2.92

 

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Theater Reviews

Brought us back to the theater

January 28, 2023

Awesome Customer service along with a very clean and organized place

  • General Experience User rating: 5
  • Concession User rating: 0
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Coldest theatre I have ever been in

December 08, 2021

Literally saw someone come in with a blanket. If I had only known it would be as cold as it was. Could niot enjoy movie because it felt like the AC was on when it was about 32 degrees outside. Had to ware a face mask to keep nose warm. Left theatre and got hot cocoa because we felt like we had just been on a sleigh ride.

  • General Experience User rating: 1
  • Concession User rating: 5
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Nothing wrong

February 09, 2020

Nothing wrong with this place.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Horrible Experience

January 25, 2020

This theater is horrible!!! Avoid completely. Refused to allow a 20 year old college student into see "Like a Boss" because her Edinboro ID did not have a birth date. Way to embarrass a young lady, with a group of friends all of whom are students and 21. I understand policies, but really common sense says that a college student is 17 or older.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

They gone to all Reserved Seating - but where are the Luxury Recliners?

November 26, 2019

This theatre has two rows of the Gimmicky DBOX seats that don't recline much. Though it is nice to have my own arm rests, I would much prefer Luxury Recliners to DBOX Seats. A little bit of shaking DOES NOT add to the movie experience. Please, Tinseltown upgrade to Luxury Recliners like other chains have done.

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Won't Show all Listings in Advance

November 26, 2019

Need to make plans for seeing a movie on Thanksgiving Day? Good luck. Just two days before on a Tuesday, they only list 4 movies out of 15+. I need to make plans around shopping and dinner. Poor customer consideration! Surely they must know what movies will play just two days from now.!!

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

Kicked Through Movie, Not Helped.

May 04, 2019

I was kicked through an hour of the movie. Management seemed concerned but left the rest of my party in front of kicking unsupervised teenagers as i waited in the lobby through the rest of the movie.

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 2

Amazing prices

March 07, 2017

Tickets are now only 3.99 and 5.99. D box seats are amazing. Can't beat the ticket prices. Concession is pricey but that's how they make their money. Friendly staff and overall very clean.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

A coasting monopoly

March 04, 2017

Being the only theater, they don't try like they should. Went to an opening movie on a Friday afternoon, theater wasn't cleaned and open for seating until 10 minutes before showtime. A couple faulty or unusable games in their small arcade, a giant eyesore of an ATV sitting in their lobby as a sweepstakes advertisement. While not a terrible theater, it feels like a cold corporate shill of an entertainment center.

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 3

A coasting monopoly

March 04, 2017

Being the only theater, they don't try like they should. Went to an opening movie on a Friday afternoon, theater wasn't cleaned and open for seating until 10 minutes before showtime. A couple faulty or unusable games in their small arcade, a giant eyesore of an ATV sitting in their lobby as a sweepstakes advertisement. While not a terrible theater, it feels like a cold corporate shill of an entertainment center.

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 3