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AMC Wayne 14

67 Willowbrook Blvd., Wayne, NJ, 07470

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2.87/5

User rating: 2.87

Based on 2 reviews.



  • General Experience User rating: 3.33
  • Concession User rating: 3
  • Cleanliness User rating: 2.5
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 2.5

 

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  • Concession

  • Cleanliness

  • Theater Presentation

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Theater Reviews

Really comfy and relaxing

December 06, 2019

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 4

Poor Experience

September 01, 2019

Extremely poor customer service. My seats were double booked on two separate occasions. On the first occasion, no one assisted us and we had to sit on the last 2 available seats (corner, first row). On the second occasion we were relocated again to the first row. Both times the seats were in a terrible location. The theatre took no responsibility for the double booking and blamed the systems. AMCtheatres.com took no responsibility either, blamed the theatre and asked me to contact corporate. Corporate has not responded. I've been a stubs customer for 8 years, but I don't think they really want my business.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1