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Regal LA Live & 4DX

1000 W. Olympic Blvd., Los Angeles, CA, 90015

844-462-7342 | View Map


3.6/5

User rating: 3.6

Based on 2 reviews.



  • General Experience User rating: 2
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 1

 

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Theater Reviews

Terrible experience with checking in with the manager DAISY

January 30, 2022

Terrible experience with checking in with the manager DAISY. I’m a union member and had a valid movie pass. It was printed with the valid through date of 2/22. I’ve watched movies in LA during the awards season and used passes before while paying the ticket’s balance, $2.50 or so. We ended up waiting about 20 minutes only to be told “it’s being declined”, no “this is what I’m able to do as a manager”, no solution. It was very disappointing. So I was not able to use my union’s movie pass or given a next step with a valid informational pass. Decided instead of arguing I’ll just pay with my card. Don’t see myself coming back to this specific establishment. Felt very unappreciated.

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 1

Looks good if it worked

September 04, 2019

Went to spider man 2 4DX the cinema looks awesome and when it did work was great. So started good then chairs broke down 30mins in. Restarted then broke down again 30mins in. I didn't have time to watch it so got a refund they gave me the $10 back still wasted cash on food and still payed the tax on the ticket.The guy at customer service seemed to not give a shit.

  • General Experience User rating: 1
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 1