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EPIC Theatres of Hendersonville

200 Thompson Street, Hendersonville, NC, 28792

828-693-1146 | View Map


3.25/5

User rating: 3.25

Based on 3 reviews.



  • General Experience User rating: 3.25
  • Concession User rating: 2.33
  • Cleanliness User rating: 4.67
  • Theatre Presentation User rating: 3.67
  • Customer Service User rating: 2.33

 

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  • General Experience *

  • Concession

  • Cleanliness

  • Theater Presentation

  • Customer Service



Theater Reviews

Poor customer service

April 27, 2019

I don’t go looking to complain about much but am today. The money I spent on bringing 5 people there to see a show and buy snacks and drinks only to have to sit through the entire movie not able to hear it because they could not get the head set equipment to work. So aggravating to see the kids enjoy it but could not with them. And they said that was the only one fir that movie. If had gone by myself I would have demanded my money back but I was not gonna punish my kids because they have no equipment for someone who can’t hear well.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 1

Good option for Hendersonville

December 08, 2018

Decent ticket pricing Average concession prices Decent movie selection Theaters and screens are pretty nice.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Brightest theater in town!

November 10, 2018

Was clean and friendly, but the lights NEVER DIMMED after the previews. And when I went to ask manager about it, which they wouldn't fix the lights, then i bought popcorn that was scooped out for me out a black trashbag. Seems unsanitary. So the whole movie, all I saw was bright lights above and all around in my peripheral- which highly diminished the atmosphere and immersion into film. Was told the lights were for "safety", even though there are already enough floorboard lighting. I probably won't come back until they fix the lighting issue. Otherwise ok

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1