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THE LOT Liberty Station

2620 Truxtun Rd, San Diego, CA, 92106

(619) 559 0069 | View Map


2.6/5

User rating: 2.6

Based on 2 reviews.



  • General Experience User rating: 2.5
  • Concession User rating: 1
  • Cleanliness User rating: 4.5
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 2

 

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Theater Reviews

Horrible Customer Service & Freezing Cold Temp

November 22, 2023

The movie theater was FREEZING and this is coming from someone who LOVES AC. I heard three other couples complain about how cold it was so I decided to get up from my movie and ask if they could adjust the temperature. I ended up waiting for 15 min in the lobby just trying to get in touch with anyone who worked there. The woman at the concession stand was so rude and wouldn’t call anyone for me. I finally talked to a manager who told me there was nothing he could do, even though there were other people in the theater who were miserable from the cold. An hour later I walked out of my movie for the second time to ask the manager again to turn the air down and he said no. My husband and I left almost two hours into a three hour movie. We won’t be returning.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

Do not come here if you really want to see the movie

July 16, 2022

If you want to fully watch the movie, go elsewhere. The servers are constantly walking in and around the aisles and talking (to the patrons and each other). They make no attempt to be quiet, subtle or inobstrusive. For the price of the ticket, it’s just not worth it.

  • General Experience User rating: 3
  • Concession User rating: 0
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 3