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Metro Movies 12

140 Main Street, Middletown, CT, 06457

860-346-4000 | View Map


3.91/5

User rating: 3.91

Based on 4 reviews.



  • General Experience User rating: 3.2
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4.33

 

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Theater Reviews

GREAT Local Theater!

June 15, 2022

Last Visit: June 2022. 5 STARS for a SUPER local theater: Numerous, GREAT movie options; nice overall aesthetics; CLEAN throughout; Quality sound and viewing; FANTASTIC seats! My niece, nephews and I LOVE the convenience of this theater and have made it our go-to movie spot for years- they’re older teens now and still approve, LOL. We switch off seamlessly with the Berlin, CT theatre, very little difference. Concessions selection includes large pretzels- nice treat!... and staff is always positive / patient (with young movie-goers. too.) Easy pop-over from East Hampton. GRATEFUL for this local entertainment option to have continued in business for so many years, especially the last two most challenging. Plenty of parking. Always a safe, comfortable experience, day or night, for anyone concerned about venturing out into the “big city” of downtown Middletown, CT :)

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Theater isn’t towing you!

March 24, 2019

Because I’ve seen so many reviews about the towing, I just wanted to state that it is NOT the theater who tows you. It is the decision of the plaza owners, the theater has no say in the matter. The customer service in the movie theater has been very friendly and helpful about the situation. It’s unfortunate that the plaza chooses to tow because it’s hurting the business of every business in the plaza. As for the theater, concession items are good but I wish they’d bring back the curly fries and lower some of the costs for candy. When we give our kids $10 to go see a movie, it would be nice if they could afford a candy or something after the cost of a ticket.

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5

Towed

January 08, 2019

I got towed as well. Cost $153.00 plus an Uber ride. Don’t go here.

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0

Dude they towed my car! Seriously they towed my car to Berlin, CT D & L towing

July 25, 2018

Went to movie. Came out and car was gone. Went to Police Station and they gave me the number for D & L towing. Officer had it memorized! I think this is what happen. I left a pile of paperwork and folders for my work on the passenger seat. It must have looked like court documents. The court house is one street over, so they must have thought I was in the court house. I had ticket stubs, but I pay cash so they do not have my name on them. I will not be coming back. Towing company says they pick of cars at the movie theater everyday! D & L were very nice. Here is there number if you need it. 860 828 3186 Most expensive more every!

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3