Thank you for rating this theater!

Firebird Theater

280 E Sanilac Rd., Sandusky, MI, 48471

810-648-6684 | View Map


3.45/5

User rating: 3.45

Based on 3 reviews.



  • General Experience User rating: 3.25
  • Concession User rating: 3.33
  • Cleanliness User rating: 3.67
  • Theatre Presentation User rating: 3.33
  • Customer Service User rating: 3.67

 

Please rate this theater

  • General Experience *

  • Concession

  • Cleanliness

  • Theater Presentation

  • Customer Service



Theater Reviews

I literally almost cried

March 28, 2023

This is literally the best theater ever. I a poorer teenager was able to get in and out of the firebird for only 20$ with my girlfriend. We both shared the same experience with this place and have now been coming back for a year. I mean big AMC are nice but there is something about the humbleness of a small town theater plus the last time we went to AMC we spent 50$ on two people that be ridiculous. The workers are very upfront about everything they will ask if u have a bag may we search and explain what they are looking for. This giving the person a chance to put their candy away and come and watch the movie. The sound quality in the theater was awesome. The workers especially the ginger kid was amazing. I would come back everyday if i could.

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

What a joke!

March 07, 2023

Several days ago, we decided to see "Cocaine Bear." We had seen and heard, many "good" reviews about this movie. Upon arrival at the Firebird Theater, we spent $34.50 on tickets and roughly $40.00 for drinks, popcorn and candy at the concession stand. While waiting for everything to get started, we noticed that there was only 1 other "party of 3," sitting above and "1 individual," sitting in the same row as us. (We commented in regards to it being a "dismal turnout," especially for a Friday evening.) The "1 individual," had a "large drink," a "large bucket of popcorn," as well as "several boxes of different types of candies." (We only noticed this because, he was, literally, "shoving as much as he could, into his mouth," by the handful, as fast as he could! In doing so, he was making, not only a LOT of noise, but also creating "an incredible spectacle of himself!" And, in addition, he left the theater "3" times, within the first few minutes of the show starting. Once again, creating a "distraction" for other patrons nearby in the theater. The third time he walked out, we noted that he didn't return, leaving his "pile of goodies," in the theater, unattended. The next thing we knew, the "ticket/concession salesman," was in our faces, telling us that, "our party of 5" were being "ejected from the theater" because, we had brought "outside food," into the theater! We were given, absolutely no opportunity to contest or dispute the accusations made against us!" We just, "HAD TO GET OUT and/or LEAVE, IMMEDIATELY!" As we were quietly walking through the lobby, toward the exit, this "individual" and "salesman" were standing behind the counter, loudly laughing and speaking about "how much money" we had "spent," and, "ALL FOR NOTHI

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Outstanding friendly service.

March 09, 2018

Picture quality, sound and seating are excellent. The popcorn is always hot and fresh and the staff is fast and personable. It would be nice to have some showings a little bit later in the evening.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5