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CMX Liberty Luxury

7514 Bales Street, Liberty Township, OH, 45069

513-463-0470 | View Map


3.07/5

User rating: 3.07

Based on 6 reviews.



  • General Experience User rating: 2.86
  • Concession User rating: 2.83
  • Cleanliness User rating: 2.83
  • Theatre Presentation User rating: 2.83
  • Customer Service User rating: 4

 

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  • Concession

  • Cleanliness

  • Theater Presentation

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Theater Reviews

Horribly managed

March 11, 2023

Movie was suppose to start at 9:15 by 9:30 still had not started movie. We had to go tell a staff person that the movie was suppose to start at 9:15. They started credits close to 9:30 and then movie didn’t start till 9:50. Barely any concessions/candy available apparently whomever the supplier is for this cinema costs are too high!! Apparently they are buying a limited amount. (Go to the store buy cheaper candy and quit overcharging customers!!) Trash was everywhere, restrooms a mess, hallway a mess. The staff working was very friendly they are trying by offering friendly smiles and positive attitudes but they are obviously understaffed. Probably because Business is slow mmm wonder why… this is poor reflection on management of this place. It was nearly $40 for 3 tickets to see a show in a dump of a theater right in the heart of a really great area, this is such a shame and a very poor reflection on this community as well.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 5

Outside no longer matches the inside

November 11, 2022

Theater 13! Opening night, (Thursday 5pm), they were completely out of pizza, chicken, corn dogs, and bacon that goes on burgers. There wasn’t any candy to really choose from and we were just shocked. I felt silly for buying anything since it seemed you guys didn’t want our money. There was not anyone to give us our 3D glasses, so I had to go back and check to see if anyone was at the booth closer to the movie starting. The leather seats are starting to peel and there were bugs flying around in NOVEMBER! We watch movies outside on a projector at times so we just dealt with it but agreed this place has gone way way down since the last time we lived in this area. Just gross!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Theater 12 a dump

October 26, 2022

The theater looks abandoned. We went on Tuesday super saver 5 bucks. There were 4 of us. We went to 5:30 showing of Smile. Both escalators were down. Once we got to the top by elevator we bought our tickets from very friendly kids at the register. The concession looked empty they had popcorn, candy and soda that was it! We go into theater 12 and was immediately disgusted, every single chair was in disrepair. Broken and leaning to the side. Every single chair was ripped, missing vinyl and disgusting! I am shocked at the state of this particular theater!! I don't think you should allow people into it until repaired!!. Thank you Teresa Skinner

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 0

West Chester

December 29, 2020

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Friendly

July 30, 2019

Friendly people, good snack selections and drinks. The seats are comfortable with plenty of room around them. We always come here for our movies

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Nice manager and staff

March 18, 2018

Very comfortable seating, excellent experience in every way.

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4