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Athol Cinemas 8

265 Reservoir Dr., Athol, MA, 01331

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2.59/5

User rating: 2.59

Based on 27 reviews.



  • General Experience User rating: 2.64
  • Concession User rating: 2.21
  • Cleanliness User rating: 2.76
  • Theatre Presentation User rating: 2.88
  • Customer Service User rating: 2.46

 

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  • Concession

  • Cleanliness

  • Theater Presentation

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Theater Reviews

Could Be Much Better

February 09, 2023

The comments about management are spot on. So many areas for improvement. It's a shame, too, cause if folks were running it who seemed to actually like and respect their over-paying customers, business would probably boom. In the meantime, Gardner is preferable.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

No Marquee, no clue as to whether this place is even open.

August 23, 2022

Is it even open? I have no idea. All the other businesses in that location have signs out on Rte 2A, but not this place. There is no sign even on the building saying what is playing. Maybe I will check it out when I see what is playing without having to google for it. In the meantime, argh. I'll go elsewhere.

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Thoroughly enjoyed the experience and the Customer Service was excellent

April 22, 2022

The Sound of the Northman was a little loud but what would you expect with that type of Movie, Right!

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Check it out easier than going out of town

February 10, 2020

Check it out easier than going out of town Had a really nice time

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

good experience

January 30, 2020

Over all I have had a good experience. Seats are very comfortable. Picture and sound good. Only complaint is I can hear the movie next door sometimes. We are very fortunate to have a theater in Athol. Telling everyone to go to Gardner is ridiculous. Prices are the same there.

  • General Experience User rating: 4
  • Concession User rating: 0
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

Absolutely disgusting!!!

January 03, 2020

I went to see a movie with my son. Right after the movie started 2 young women came in and sat in front of us. One of them stared vomiting, the other one grabbed her and they left. We changed seats and I went out to let the staff know. It took them 15 min to come and all they did was put a barrier around it!! They left it sitting right here for everyone to breathe it in during the entire movie!! I went to see the manager after the movie and her response was “Well we can’t stop the movie, so we will clean it later”. Why couldn’t you clean it during the movie?? No apology, no compensation, nothing. Unbelievable!

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 0

best stale popcorn in town

December 22, 2019

rip off

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

Have to wait in concession line for Movie Tickets

December 15, 2019

I have been here a few times and the newest oddity is having to wait in the concession line to get movie tickets. On two occasions I had 10 min to catch a movie and one time just left because I would have missed the movie and the second time ended up 5 min late. Eventhough this theater is 5 min from home we have decided to NEVER go again and to travel to Gardner Cinemas.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Service

August 05, 2019

Manager treats employees and customers like thrash.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

athol

August 02, 2019

Not friendly have assigned seating the place needs new management. stale food go to gardner.

  • General Experience User rating: 3
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2