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Alamo Drafthouse Lubbock

120 W. Loop 289, Lubbock, TX, 79416

806-368-8887 | View Map


2.5/5

User rating: 2.5

Based on 1 reviews.



  • General Experience User rating: 2.5
  • Concession User rating:
  • Cleanliness User rating:
  • Theatre Presentation User rating:
  • Customer Service User rating:

 

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Theater Reviews

Worst employees ever

February 23, 2019

The employees are very rude and uninformed and don’t know or care about their jobs or their customers. I called with a question about a movie showing there and was put on hold for over 15 minutes until I finally hung up and called back. When I called back, they still didn’t have an answer for me. It is a relatively small theater, I would expect them to know the movies that are currently playing or that played within the last few days. It’s very frustrating that people are only there to collect a check.

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0