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AMC Star Holland 8

12270 James Street, Holland, MI, 49424

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2.83/5

User rating: 2.83

Based on 2 reviews.



  • General Experience User rating: 3
  • Concession User rating: 2.67
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 2.5

 

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Theater Reviews

Horrible experience

June 29, 2023

Horrible experience. Not clean at all. Movie started 45 min late. Manager was there but never showed up and no apology given. Costumer service was below mediocre! Many families waiting for a manager and she hid instead of apologizing!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0

movie in #7, but sound track was #6

January 14, 2023

We were forced to endure the loud base and booming from the neighboring theater. My wife asked the manager for assistance, and he asked "what he was supposed to do"? no refund offered, no check on how loud it really was or step into 7 to judge if it was really a problem. very disappointing.

  • General Experience User rating: 3
  • Concession User rating: 4
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 2