Wilson Joel (Hoffman), a successful website designer, suddenly sees his world stop with the untimely death of his young wife Liza. Trying to make sense of everything that has just happened, Wilson turns to his mother-in-law (Bates) for support. Their relationship intensifies when Wilson refuses to open a letter Liza left behind for fear it will shatter his ideal of the perfect life they shared. As Wilson attempts to rebuild his life, with unopened letter in tow, eccentric behavior begins to surface, taking him on an odyssey of self-pity, self-realization and a curious fascination with remote-control model enthusiasts. Through this temporary comfort, he begins dealing with his grief.