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Xscape Theatres Blankenbaker 14

12450 Sycamore Station Place, Louisville, KY, 40299

(502) 709-6000 | View Map


3.17/5

User rating: 3.17

Based on 4 reviews.



  • General Experience User rating: 3.6
  • Concession User rating: 2.5
  • Cleanliness User rating: 3.5
  • Theatre Presentation User rating: 3.5
  • Customer Service User rating: 2.75

 

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Theater Reviews

Technical Issues the last three times i've gone here.

June 26, 2023

The last three times i've gone to this theatre, there have been technical issues: the lights staying on during the beginning of the movie, the lights coming on before the end of the movie, and tonight we paid extra to go to the "xtreme" theatre and the movie was so quiet, i had to ask them twice to turn it up. They were extremely understaffed, and I don't think I'll be going there again.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

My favorite movie theatre!!!

February 20, 2023

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Manager unwilling to help

June 04, 2019

My son had an issue with the butter machine. He put too much on and it was pouring out of the bottom of his popcorn box. I did not ask for new popcorn just something to put it in so it would not leak all over the theater and him. I was told no, that couldn’t do that unless I brought new popcorn. (So... they didn’t care if butter was everywhere.) she finally gave me two small plastic trays( that didn’t not fit his popcorn). They service from her was terrible. On the positive note; The lady taking tickets was nice. **first negative review I have ever done. That should show how irritated I was.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

Movie watching at its Laziess

February 27, 2018

love the comfort of your seats

  • General Experience User rating: 5
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 4