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Regal Round Lake Beach

550 East Rollins Rd., Round Lake Beach, IL, 60073

844-462-7342 | View Map


3.58/5

User rating: 3.58

Based on 4 reviews.



  • General Experience User rating: 3.4
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4.25
  • Customer Service User rating: 3.25

 

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Theater Reviews

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March 04, 2021

This is the closest theater in my area and I will gladly drive further to another theater for a number of reasons. First, is the cost. The ticket price and the cost of the concessions are the highest in the area. Second is the atmosphere. The theater does nothing to monitor patrons that talk during the movie and this has been a problem for as long as I can remember. In the past 20 years I have probably complained 3 times total to a theater about people talking and 2 of the times were at this location. Both times they did nothing so I stopped going. I hadn't been to this theater in a few years, for the same reasons I stated earlier and nothing had changed. They were playing the movie I wanted to see at the time I had available so I went anyway. Like I said, there are plenty of other options in the area so I'd suggest another theater

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 2

ingleside

October 09, 2018

$5 for a small bottle of water!!??? That is ridiculous. Everything else there is five star rating.

  • General Experience User rating: 5
  • Concession User rating: 0
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

My frist choice

January 16, 2018

The staff was amazing very friendly, the place was clean on a very busy day, and they found time for myself as well. The picture quality in number 13 was awesome! Will come back again. thank you. Kevin Davis

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Gone downhill

December 18, 2017

This place has gone downhill really quickly! The movies do NOT look like they are being run on 4K projectors, the image is not nearly as sharp as it should be or it could be that the projectionists do not know how to focus their equipment. Also the picture is incredibly dark as thought the projector has far exceeded it's lamp life! We've mentioned these issues to several different employees & managers and nothing has changed. As for the audio, the surround sound is nonexistent. It sounds like there might be speakers in the rear but the audio does not track around the auditorium! It also seems as though the have no subs. Or the crossover point they have set cuts off nearly all of the low end frequencies. As such the mid range and higher frequencies are coming off WAY too loud. This used to be our go to theater since it opened but these last like 5 years have seen it go down hard! I do NOT intend on seeing another movie at this theater.

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 1