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Cinemark Lake Forest Foothill Ranch

26602 Towne Center Dr, Foothill Ranch, CA, 92610

949-588-9402 | View Map


3.13/5

User rating: 3.13

Based on 5 reviews.



  • General Experience User rating: 3
  • Concession User rating: 3.4
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 2.83
  • Customer Service User rating: 3.4

 

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  • General Experience *

  • Concession

  • Cleanliness

  • Theater Presentation

  • Customer Service



Theater Reviews

Disgusting 🤢

December 20, 2021

Regal Theaters is horrible and dirty and I wouldn’t be surprised if they never cleaned it! There is absolutely no room in between seats which it could tell by the fact that the person behind me was kicking me the whole 2 hour 30 minutes film. The food was mediocre and the bathrooms were horrendous. IF YOU VALUE YOUR HEALTH AND WELL-BEING NEVER GO TO REGAL.

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

DMV ATTITUDE

January 20, 2019

Waited in line 20 Minutes on Sunday 6:30pm. Was asked if I wanted to redeem regal card rewards for either popcorn or drink. I chose popcorn, at the concession stand my 10 year old changed his mind for a drink. Ask JACOB if I can switch he said NO. I paid for a drink. A manager walked by and I explained to him and he actually said I cannot help you go outside and get in line to switch. WTF ?

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Now offering wine, beer and good snacks

May 07, 2017

This a great theater and is now offering tacos and other snacks along with beer and wine. Mostly teens employed there, never had a bad experience with anyone

  • General Experience User rating: 4
  • Concession User rating: 5
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Good theater/ great people

May 06, 2017

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

The most irresponsible staff I've ever seen !!!!

March 15, 2017

The most irresponsible, reckless place I've ever been. I've been on the last session of the movie and was the last person to leave the hall. Unfortunately I left my bag in the hall, and as the cinema was already closed I came back to get it early in the morning, an hour before the first performance starts. There's no way anyone could enter the hall except the cinema staff. The hall was cleared, and my bag was missing. They did nothing to find out who took it. They take no responsibility for their staff, so be aware...

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 0