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Regal Arbor Place & IMAX

6600 Douglas Blvd, Douglasville, GA, 30135

844-462-7342 | View Map


1.68/5

User rating: 1.68

Based on 3 reviews.



  • General Experience User rating: 2.75
  • Concession User rating: 2.67
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

 

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Theater Reviews

Employees seem to hate the job and people.

May 02, 2020

Managers just walk around not acknowledging anyone. Plus, the place is filthy and no one makes the high school crowd shut up. Drive any where else, big or small. Sound was about the only decent thing.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Going Down the Tubes

February 09, 2020

The theater is dirty with uncomfortable seats. You pay as much for a ticket as you do at theatres with stadium seats. The theaters are not being cleaned in between movies. The theater is empty because of this.

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Poor Customer Service

September 19, 2019

A few days ago, I dropped off my daughter and a relative at the mall. The two purchased tickets to see a movie but were denied entry. Apparently the movie was "R" rated. While I do understand the rating/age policy, I cannot wrap my mind around the fact that the tickets were sold to begin with. Not only that, no refund or credit was afforded even when requested. My opinion... just short of steeling from children!!! My initial notion was to let it go. But, I could not. Wrong is just wrong. I had to say sometime!

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1