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Picture Show at Citadel Crossing

901 N. Academy Blvd., Colorado Springs, CO, 80909

719-570-7469 | View Map


3.25/5

User rating: 3.25

Based on 2 reviews.



  • General Experience User rating: 3
  • Concession User rating: 3.75
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3.75
  • Customer Service User rating: 2.75

 

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Theater Reviews

Bad experience

June 09, 2018

I went to this establishment and it was disappointing. We where asked to open our bags for safety reasons so that’s what they said. We complied but other people where not asked to show their purses or bags.

  • General Experience User rating: 2
  • Concession User rating: 3
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

Children kicked out in the cold

December 31, 2017

My children watched Despicable Me 3 tonight and we watched a movie that started about the same time. We came out of the movie to meet our kids (who were supposed to be sitting at a bench by the concession stand) to find that they had been kicked out of the theater because the security guard could not differentiate between rowdy kids causing trouble and 2 kids sitting and waiting for their parents. Other employees witnessed my two sitting quietly and waiting and also the rowdy kids running around in the lobby. My kids were lumped with them and sent out in 20 degree weather with only sweatshirts on despite their polite protestations and their request to reach us in the theater in which we were seated. I am extremely dissatisfied with the way my family was treated.

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1