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Cinépolis Coconut Grove

3015 Grand Ave., Coconut Grove, FL, 33133

786-628-1260 | View Map


1.5/5

User rating: 1.5

Based on 1 reviews.



  • General Experience User rating: 2.5
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

 

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Theater Reviews

Got Charged and They Refused to Refund

January 14, 2024

My boyfriend and I planned a date night to this theater. He went online to their website and paid for the tickets there. He gets charged and checks for his seat confirmation except he got none. No email or anything. He calls them 10+ times and receives no answer. So he went in person to solve the issue and they said they have no confirmation and no charge from him. He shows them his card was charged and they deny it. Either they are lying or their system is complete bogus. I DO NOT recommend going here.

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1