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Cinemark Century Anchorage 16 and XD

301 East 36th Ave, Anchorage, AK, 99503

907-770-2602 | View Map


3.58/5

User rating: 3.58

Based on 10 reviews.



  • General Experience User rating: 3.64
  • Concession User rating: 3.75
  • Cleanliness User rating: 3.44
  • Theatre Presentation User rating: 3.44
  • Customer Service User rating: 3.6

 

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  • Concession

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Theater Reviews

Best theater in town

December 20, 2023

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Cat's Pajamas

July 14, 2023

Best theater in town. Reclining powered seats are comfortable and wide enough for a fat man. Self service concessions are a real plus. The other chain in town always spills my coke over the side of the cup even when I ask them not to fully fill the cup. Some sort of institutional training failure. The only complaint is that Century changed their LED marquees. It used to be that theaters 1...8 where on the left side, and the LED marquee would read in a logical 1, 2, 3, 4 format followed by movie title and times. Then they started jumbling everything together and formatting went out the window.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Best Theater In Town

February 02, 2020

This has always been favorite theater. Now they have remodeled and added headed recliners! Love the new seats!

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Freezing theater and colder response from manager

January 04, 2020

Just spent 2 hours freezing in Theatre 6. Virtually every person in the theater went to management to complain. His response to my comment about freezing was that "it's 57 degrees" and he couldn't get a repair guy out there any faster. "Oh, and I was going to offer you a free ticket if you want." Really? How about I'm so sorry for your inconvenience? How about waiting outside the door when the movie was over with free tickets and an apology? The woman next to me had her full length coat zipped with her hat on and he didn't bother to come check it out for himself. This used to be my favorite theater, but not after this experience!

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Not this place

June 28, 2019

Stupid bag policy. You can bring huge ass purses in, but not smaller backpacks. Rude woman at the front desk too. Saw several families turned away.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Best theatre in city!

May 17, 2019

Opens early and stays open late. Concessions are in and out. Bathroom needed some attention.

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5

Better cust srvc than the competition

February 15, 2019

Projection systems dont fail and films begin as scheduled.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Best movie house in city!

October 22, 2018

Concession could be cleaned more often. Unlike the competition their projection system hasn't broken once in all the years Ive been going.

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

Worst service

June 25, 2018

I don't think that the staff understand hope transactions work. They were there last bit helpful.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Best seats!

November 15, 2016

So comfy, totally worth it!

  • General Experience User rating: 4
  • Concession User rating: 0
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 4