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Big Cinemas Movie City

1655 Oak Tree Road, Edison, NJ, 08820

732-789-7774 | View Map


1.36/5

User rating: 1.36

Based on 5 reviews.



  • General Experience User rating: 1.2
  • Concession User rating: 1.33
  • Cleanliness User rating: 1.6
  • Theatre Presentation User rating: 1.25
  • Customer Service User rating: 1.4

 

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Theater Reviews

They keep canceling shows

August 15, 2022

If enough tickets are not sold (which for some reason happens often) they cancel the show at the last minute. Management makes up some story (technical issue, fire alarm etc.) to cancel shows. If you have purchased tickets using Fandango, then you will not be able to refund your tickets too - Fandango refuses to refund after show has started and the management says they haven't received any money from Fandango. So if you want to watch a movie here, drive here and buy tickets instead of purchasing online beforehand.

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

Show is cancelled at last minute (yo read it right)

July 09, 2022

Went to watch Rocketry today my favorite Maddy and they told that oh show is cancelled, and you know what icing on the cake you can watch Jug jug jiyo wow.. at least publish it online before people travel to your cinema. If you want to check auth then call them now and they will say oh screen is not working that's not good.

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Bad theatre, terrible customer service

February 21, 2020

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Not good

February 17, 2020

Theater look like a tube. Horrible experience. Old seating, no reclining. Nasty restrooms

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

worst theater in town

March 01, 2019

not worthy of comment.

  • General Experience User rating: 2
  • Concession User rating: 0
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 2