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Alamo Drafthouse Lakeline

14028 N US Highway 183, Bldg F, Austin, TX, 78717

512-861-7070 | View Map


3.53/5

User rating: 3.53

Based on 2 reviews.



  • General Experience User rating: 3.67
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 3.5
  • Customer Service User rating: 3.5

 

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Theater Reviews

Great customer service, great movie selection, tasty food

August 16, 2023

One of my favorite Alamo theaters. On the rare occasion something goes wrong, they make it right.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Has really gone downhill.

January 03, 2018

I really enjoyed this theatre until my last visit there. Firstly, I noticed an odor upon walking in, like it wasn't kept that clean anymore. Then found out they had changed their menu. I had always so enjoyed the healthy selections and the craft beers. Now there are much fewer selections. Ended up with a $14 fried chicken sandwich. Hardly any fries and sandwich gone in 4 bites. Very subpar. Also ordered bottomless iced tea. Never had problems before but service was nonexistent. Finally asked for a pitcher, they asked me to write down the order....iced tea pitcher. They brought a pitcher but took away my glass? Finally saw that they had put a big honker straw in the pitcher. Movie sucked too.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2